Privacy Policy

1. What We Collect

• Personal information: name, email address, delivery address, phone number
• Health-related information: hormone test results, age, gender (only when relevant and with consent)
• Payment information: processed securely via third-party providers (we never store your card details)
• Usage data: website interactions, device type, browser info, and IP address (via cookies or analytics tools)

2. How We Use Your Data

• Deliver your order and provide customer support
• Send your hormone test results to your private dashboard
• Monitor and improve our services
• Send important updates and optional marketing (only with your consent)

3. Email Communications

• Order confirmations & delivery updates
• Lab result notifications
• Educational content related to testosterone & health
• Promotions and exclusive offers (opt-in only)

You can unsubscribe at any time via the link in any marketing email or by contacting us directly.
privacy@gymlab123.co.uk

4. How we protect your data

We use industry-standard security tools and encrypted storage to protect your information. All test data is stored securely and only accessible to you and authorized lab professionals.

5. Who We Share Your Data With

• Our accredited labs to process your test
• Payment processors for secure transactions
• Delivery services to ship your kit

We never sell your data to third parties.

6. Your Rights

• View, edit, or delete your personal data
• Withdraw consent at any time
• Ask us to stop using your data for marketing

to make a data request: datarequest@gymlab123.co.uk

7. Cookies

• Track site performance and user flow
• Remember your preferences
• Offer a better browsing experience

You can adjust your cookie settings in your browser at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Major changes will be communicated via email or a website banner. Please review this page periodically.